Shipping & Refund Policy
Order Processing:
Orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping:
We ship from Georgia to Europe and the USA. Delivery times vary:
• Europe: 5-12 business days
• USA: 10-18 business days
Shipping fees are calculated at checkout based on your location.
Custom Duties & Taxes:
Customers outside Georgia are responsible for any customs duties or import taxes that may apply.
Returns:
• Return period: 30 days from delivery date.
• Products must be unused, in original condition and packaging.
• To start a return, email info@linenbear.com.
Return costs are paid by the customer unless the item is defective or incorrect.
Refunds:
Refunds will be issued to your original payment method within 14 days after we receive and inspect the returned items.
Damaged or Wrong Items:
Contact us within 24 hours of delivery with photos if your order is damaged or incorrect.
The Beauty of Real Life
We don’t use stylists or studio sets. Our photos are taken in real homes, with real families — full of warmth, softness, and beautiful imperfection. Because to us, true beauty lives in authenticity. In the little moments. In the quiet magic of everyday life. Linen Bear is for homes that feel like childhood. Homes where love lives.